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Maintenance and Troubleshooting

66 Runco RS-1100 Series Owner’s Operating Manual

PRE

IMINAR

5.2

Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may

encounter with the RS-1100. If the suggested solutions fail to resolve the problem or if you

encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom Possible Cause(s) Solution

The projector does not turn

on.

• The RS-1100 is not

plugged in or the AC outlet

is not active.

• The main power switch (at

the rear of the projector) is

off.

• Lamp cover is not securely

attached.

• Ensure that the RS-1100 is

plugged in and that the AC

outlet is active.

• Turn on the power switch.

• Securely attach the lamp

cover.

The projector does not turn

back on after it was powered

off.

• The projector will not turn

on for two minutes after

power-off, to protect the

lamp.

• Wait until the RS-1100

completes its cool-down

(POWER LED lights solid

orange).

The remote control does not

work correctly.

• The batteries have run out. • Replace the batteries.

The projector is on and OSD

menus appear, but there is no

video image on-screen.

• Incorrect source selection.

• Source component is not

turned on.

• Source component is

connected incorrectly or

not at all.

• Select the correct source.

• Turn on the source.

• Check cable connection

from source component to

projector.

A projected image from a

DVD is split or otherwise

scrambled.

• DVD player is connected

to the Component input

and set to progressive

scan mode.

• Turn off progressive scan

on the DVD player.

Image is blurred. • The lens is not correctly

focused.

• Adjust the focus with the

remote control.

Image is too bright and/or

lacks definition in the bright

areas of the image.

• Contrast is set too high. • Lower the contrast setting.

Image appears “washed out”

and/or dark areas appear too

bright.

• Brightness is set too high. • Lower the brightness

setting.

Colors in the image are

swapped; for example, reds

appear blue or vice versa.

• The Red/Pr, Green/Y or

Blue/Pb outputs from the

source are connected to

the wrong inputs on the

RS-1100.

• Ensure that the source

outputs are connected to

the correct RS-1100 input.

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